Safety at Hollo

Safety isn't a feature we ship — it's the floor everything else stands on. We design Hollo so that people in conversation feel respected by default, with the controls to escalate or step away when they don't.

We invest in three areas: prevention (making it hard to cause harm), detection (catching harm early), and response (making things right when they happen).

You can block users, mute channels, and restrict who DMs you. Friend requests and incoming messages can be filtered down to people you already share a space with.

When something does slip through, the report flow lives one click away from any message, profile, or space. Reports go to a real person on the Hollo Safety Team, not a queue that disappears.

When content is reported, a real person on the Hollo Safety Team reviews it and acts on anything that violates our Community Guidelines. As Hollo grows, we'll add automated tools to help catch harm at scale — but they won't replace human judgment.

If you or someone you know is in danger, reach out to local emergency services first. We can take action on accounts and content, but we can't intervene in the physical world.

For everything else: report the content, block the account, and email contact@supernine.company if you need a person to look at it directly. We respond within 30 days.